Effective Date: October 20, 2025
1. Overview
Welcome to Max International (“Max International,” “we,” “us,” or “our”). These Website Terms and Conditions of Use (“Terms”) govern your access to and use of our website, online store, and related services (including www.gomaxhealth.com, collectively, the “Site”). By accessing or using the Site, you agree to be bound by these Terms and our other policies referenced herein. If you do not agree, please do not use our Site.
2. Eligibility
You must be at least 18 years old to make a purchase through the Site. Individuals aged 13 to 17 may use the Site only with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms. By using the Site, you represent that you meet these eligibility requirements.
3. Use of the Site
You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not:
We reserve the right to suspend or terminate access for users who violate these Terms.
4. Product Information and Medical Disclaimer
All products offered by Max International are dietary or nutritional supplements intended for general health and wellness.
Statements on this Site have not been evaluated by the U.S. Food and Drug Administration (FDA). Products are not intended to diagnose, treat, cure, or prevent any disease.
Always consult your physician or qualified healthcare provider before starting any new supplement, diet, or fitness program, especially if you are pregnant, nursing, have a medical condition, or take medication.
Use of any product is at your own risk. Max International disclaims all liability for any adverse reactions, misuse, or reliance on product information.
5. Orders, Pricing, and Payment
All prices displayed on the Site are in U.S. dollars unless otherwise stated. We reserve the right to modify prices, products, or descriptions at any time without notice.
When you place an order, you agree that:
6. Subscriptions
Some products may be available on a subscription or autoship basis. Participation in any subscription program is governed by our separate Subscription Program Terms & Conditions, available on the Site.
7. Returns and Refunds
Returns, exchanges, and refunds are handled in accordance with our Refunds & Returns Policy, which is incorporated into these Terms by reference.
8. International Orders
We ship to many countries, but import laws, customs regulations, and fees vary. You are responsible for knowing and complying with your local import restrictions and paying any duties, taxes, or customs charges. We are not responsible for delays or confiscations caused by customs authorities.
9. Intellectual Property
All content on the Site — including text, graphics, logos, product names, images, audio, video, software, and code — is the property of Max International or its licensors, protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, modify, distribute, or otherwise use any content without our prior written consent.
10. User Content and Submissions
If you submit reviews, testimonials, or other materials to the Site, you grant Max International a worldwide, royalty-free, perpetual, irrevocable, and transferable license to use, reproduce, display, and distribute such content for promotional or operational purposes.
You represent that you own or have the right to grant these permissions and that your content does not infringe any third-party rights.
11. Disclaimer of Warranties
The Site and all content, products, and services are provided “as is” and “as available.”
Max International makes no warranties, express or implied, regarding the Site or products, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that:
Your use of the Site and products is at your sole risk.
12. Indemnification
You agree to indemnify and hold harmless Max International and its affiliates from any claims, damages, liabilities, or expenses (including attorney’s fees) arising from your breach of these Terms or misuse of the Site.
13. Privacy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using the Site, you consent to our data practices as described therein.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Utah, without regard to its conflict of law principles.
Any dispute, claim, or controversy arising out of or relating to these Terms shall be resolved by binding individual arbitration, rather than in a court of law, except as otherwise required by applicable law. The arbitration will be conducted in accordance with the rules of the American Arbitration Association and will be held in the jurisdiction in which Max International maintains its headquarters. To the extent permitted under the relevant arbitration rules, the parties and their counsel will be permitted to participate via telephone or other means of remote communication. Any arbitration conducted pursuant to this Section will be subject to the waivers contained in Section 15 below. If you wish to opt out of this arbitration agreement, you must notify Max International in writing within 30 days of your first use of the Site.
15. JURY TRIAL AND CLASS ACTION WAIVERS
IN CONNECTION WITH ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THE USE OF THE SITE AND/OR THESE TERMS (A “DISPUTE”), YOU AND MAX INTERNATIONAL EACH WAIVE THE RIGHT TO A TRIAL BY JURY, WHETHER IN A COURT OF LAW OR IN ARBITRATION.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU HEREBY FURTHER WAIVE, WITH RESPECT TO ANY DISPUTE: (I) THE RIGHT TO PARTICIPATE IN A CLASS ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE ACTION, WHETHER IN COURT OR IN ARBITRATION, EITHER AS A CLASS REPRESENTATIVE OR CLASS MEMBER; AND (II) THE RIGHT TO JOIN OR CONSOLIDATE CLAIMS WITH CLAIMS OF ANY OTHER PERSON.
17. Limitation of Liability
To the fullest extent permitted by law, Max International and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages arising from or related to:
In connection with any Dispute, Max International is not liable for any indirect, incidental, consequential, special, exemplary or punitive damages, including damages for lost profits or revenues, arising from your use of the Site, including but not limited to delays, product unavailability, or changes in pricing.
By using the Site, you hereby agree that, to the fullest extent permitted by law, Max International’s liability arising in connection with your use of the Site and/or these Terms shall be limited to and shall not exceed the amount paid by you to Max International under for products purchased by you from the Site in the 12-month period immediately preceding the event giving rise to the first Dispute for which damages or other compensation or reimbursements are sought.
17. Changes to Terms
We may update these Terms from time to time by posting the revised version on the Site. Changes take effect immediately upon posting. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
18. Contact Information
For questions or help with your Subscription, please contact Customer Service at:
(801) 316-6380
support@livemax.com
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